Shipping & Returns

Delivery & Shipping

All artworks are professionally packaged and shipped using Pack & Send’s door-to-door worldwide service. Delivery costs are quoted based on the destination and added to your final invoice.

International shipments may be subject to customs duties or taxes, which are payable by the customer. The painting will be held in customs until the relevant fees are settled. Customers will be contacted via email and/or phone if action is required.

Artworks are shipped securely in a wooden crate with protective packaging. Insurance against loss or damage is available at an additional charge of £100, which must be added to the shipping cost.

Estimated Shipping Rates (subject to change):

  • Germany – £275

  • USA – £315

  • UK – £235 (additional £20 for remote areas)

  • Australia – £390

  • Republic of Ireland – £270

Returns & Damaged Products

All artwork is bespoke and made to order; as such, it is non-refundable and non-returnable.

If a product arrives damaged or defective (not due to your handling), we will replace or refund it, provided:

You notify us within 7 days of delivery.

The product is unused and returned in its original condition.

Refunds for approved returns will be processed within 30 days of receiving the returned item.